A recent study of small business owners in American found that they still value websites and business software as the tools to grow their companies. The study covers the use of social media and also gets into the gender differences between men and women. Whether your business is B2B or B2C you may find this study to be quite useful in planning for 2011 from either the viewpoint of what your consumers may be looking for or from the viewpoint of what your competition may be doing. You can read the Executive Summary by clicking here smallbizdom.com