Amid the ongoing controversy surrounding “fake news”, Karla Jo Helms of JoTo PR proposes a contrarian theory: “fake news” has actually benefited the media, consumers and businesses alike.
(Tampa Bay, FL) February 6, 2018 – Since “fake news” emerged as a topic of global debate, public trust in the media dropped to 43%.(1) Yet even though daily newspaper publishers have watched their weekday circulation plummet from 62 million to an estimated 35 million over a span of 26 years, 93% of adults in the U.S. have turned to getting their news online through mobile devices or desktops.(2) This insatiable demand for news and information has led to a consumer-driven economy—where consumers are more informed and are running the show. “Fake news” accusations appear to have created a “credibility crisis”(1) and impacted public trust in the media,(3) Karla Jo Helms, founder and CEO of JoTo PR says, “but we’ve seen an increase in the number of media outlets carrying news to the public—and the amount of content the media is putting out.” Even The New York Times is trying to figure out how to handle this insane demand for information by putting out 230 articles a day, 365 days a year.(4)
Reuters reports that online news services have recently experienced record growth; from November 2016 to June 2017 The New York Times added more than 500,000 digital subscribers; The New Yorker added 250,000 and The Wall Street Journal added 200,000. In addition, U.S. online news payments jumped from 9% to 16% between 2016 and 2017, and donations have tripled in the last year.(3) While 91% of journalists believe the public trusts them less than they did three years ago, most journalists have affirmed their commitment to accuracy—92% state that “being right is more important than being first”.(1)
“Though some claim ‘fake news’ is hastening the demise of traditional media, the reality is that the shifting media landscape now favors the immediacy and accessibility of online reporting,” said Helms. If anything, the ‘fake news’ phenomenon has created a greater appreciation for journalism that exhibits integrity, objectivity and accuracy. Media outlets that have adapted to meet consumer expectations are finding that it’s possible to thrive in today’s market, and that a growing number of people are willing to pay for quality reporting.
Helms acknowledges that social media has had a profound impact on the way news is consumed today, making it easier to share journalistic content with a global audience, but on the same token also facilitating the spread of misinformation. In the United States, 69% of adults use at least one social media site(5) and 51% rely on social media for news(3)—yet only 20% feel social media does a good job of helping users separate fact from fiction.(3)
But Helms continues that this hasn’t caused people not to read the news—it has caused them to be even more voracious on their news perusals and fact-checking. For example, consumers are spending upwards of five hours a day online on mobile devices—92 percent of that online viewing done in apps for social media, news, entertainment, etc.(6) And fifty-seven percent of the business-to-business “buying process” begins online, before anyone contacts a company,(7)(8) searching up to twelve sources before coming to that “57%th” informed decision.(9)
Finally, Helms notes that the proliferation of fake news has boosted media’s demand for “relevant, authoritative and accurate content”(1)—which is good news for businesses that can provide it. “Companies that distinguish themselves as a reliable source of factual, newsworthy information can earn valuable media coverage,” she explained. “Not only does this publicity and PR represent a significant cost savings over advertising, but consumers tend to regard stories published by traditional media outlets as more credible than paid ads, marketing materials or social media posts. Savvy business owners can use this opportunity to challenge fake news and create a competitive advantage.”
JoTo PR embraces a nonconventional approach to public relations, with Helms serving as the company’s Chief Evangelist and Anti-PR Strategist. “Every time something gets labeled as ‘fake news,’ it doesn’t shut down the communication channels open to the public…there are more media outlets that crop up in the form of new media, e.g. more chances for exposure, more chances for communication—it is just getting bigger.”
About JoTo PR:
After doing marketing research on a cross-section majority of 5,000 CEOs of fast-growth trajectory companies and finding out exactly how they used PR, how they measured it and how they wanted the PR industry to be different, PR veteran and innovator Karla Jo Helms created JoTo PR and established its entire business model on those research findings. Helms is the Chief Evangelist and Anti-PR Strategist for JoTo PR. Experienced in crisis management, she learned firsthand how unforgiving business can be when millions of dollars are on the line—and how the control of public opinion often determines whether one company is happily chosen, or another is brutally rejected. Astute in recognizing industry changes since its launch in 2009, JoTo PR’s team utilizes newly established patterns to create timely PR campaigns comprising both traditional and the latest proven digital media methods. This unique skill enables them to continue to increase market share and improve return on investment (ROI) for their clients, year after year—beating usual industry standards. Based in Tampa Bay, Florida, JoTo PR is an established international public relations agency. Today, all processes of the agency are streamlined PR services that have become the hallmark of the JoTo PR name. For more information, visit JoTo PR online at https://jotopr.com.
- “Cision State of the Media Report Highlights Journalism’s Credibility Crisis”; press release issued March 21, 2017.
- Pew Research Center. “Newspapers Fact Sheet”; State of the News Media; June 1, 2017.
- Newman, Nic; et al. Reuters Institute Digital News Report 2017; June 2017.
- Mullin, Benjamin. “How The New York Times Decides Which Stories to Link to (and Which Ones to Match).” Poynter. Poynter, 17 Apr. 2017. Web. 11 June 2017.
- Pew Research Center. “Social Media Fact Sheet”; January 12, 2017.
- Perez, Sarah. “U.S. Consumers Now Spend 5 Hours per Day on Mobile Devices.”TechCrunch, TechCrunch, 3 Mar. 2017, techcrunch.com/2017/03/03/u-s-consumers-now-spend-5-hours-per-day-on-mobile-devices/.
- Book, Joel. “Video Series: “Email: The Workhorse of 1-to-1 Marketing”.” Salesforce.com. Salesforce, n.d. Web. 11 June 2017.
- Schmidt, Karl, and Patrick Spenner. “CEB Blogs.” CEB Blogs B2B Sales and Marketing Two Numbers You Should Care About Comments. CEB, Gartner, 31 Mar. 2015. Web. 11 June 2017.
- “The Ultimate List of Marketing Statistics.” 2017 Marketing Statistics, Trends & Data – The Ultimate List of Marketing Stats, HubSpot, www.hubspot.com/marketing-statistics.