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Client in the News: Monica Eaton-Cardone of Chargebacks 911 Reveals Ways to Protect Your Airline and Hotel Loyalty Points

CLIENT IN THE News

Hackers Can Make Your Hard-Earned Sky Miles Vanish Into Thin Air.

NBC

American consumers love loyalty programs. It’s estimated that the 3.3 billion loyalty program members in the U.S. currently store about $48 billion worth of points and miles in their accounts, according to Chargebacks911. These programs have grown so large in recent years that they’ve become an inviting target for hackers.

Imagine you spend years saving up for the trip of a lifetime…only for a fraudster to rip the tickets to your dream vacation right out of your hand. You could have been lying on a beach in Honolulu or taking the family on a magical visit to Orlando, but now you’re waiting on hold, desperately trying to recover your stolen vacation. This isn’t just a nightmare. It’s loyalty fraud: one of the fastest-growing travel fraud threats in the industry, and a real problem for travelers, as well as businesses operating in the travel space.

“At Chargebacks911® we strongly recommend two-factor authentication as an effective method of deterring both loyalty points fraud and more conventional payment card fraud. The tool can also be effective at deterring loss from multiple common chargeback sources including family fraud and buyer’s remorse.”

Chargebacks911 empowers businesses to combat constantly evolving fraud tactics and mounting customer disputes that directly threaten profitability. Operating as The Chargeback Company in Europe, Chargebacks911 has pioneered effective, industry-leading solutions designed to reduce chargeback fraud, alleviate processing costs, mitigate risk and recover revenues.

 The company’s unparalleled expertise and proprietary technology have earned three consecutive CNP Customer Choice Awards for Best Chargeback Management Solution, three successive AI Lions’ Den Awards for Best Airline Industry Solution, and Gold and Silver Stevie Awards from the American Business Awards (ABA). With innovative and highly scalable services ranging from Intelligence Source Detection™ (ISD) to Tactical Representment, Chargebacks911 uncovers the true source of chargebacks, battles unjustified disputes, rescues lost revenue, safeguards reputations, and defends against relentless, ever-changing cyberthreats.

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