Employees Taking Ownership Breeds Engagement
JoTo PR Client, Empower Adventures, was featured in a video by 2 Questions TV called Employee Engagement and Empowerment – An Interview with Calvin Joustra
In today’s workforce, 70% of workers are disengaged from their work and Operations Manager Calvin Joustra hones in on why employees aren’t motivated to complete their day-to-day tasks. “With my experience, we’ve given our employees a little bit more ownership and responsibility over different tasks. We have found that they’re definitely more engaged in the whole process of making the experience that much better for our customers,” Joustra said.
When engaging with employees, Joustra noted different methods that were implemented at Empower adventures to help take care of his employees. “One of the things we do here is counseling and check-in sessions frequently to try to check with our guides just to see how things are going with them. If you’re not talking with them, having that communication and having open lines of communication… you’re not going to know if there’s something wrong.”
Empower Adventures operates canopy tours, zip lines, rope courses, and leadership development and adventure activities at its central location in Tampa Bay, Florida, as well as in Connecticut and Virginia (in the Washington D.C. area). At Leadership Sports in Connecticut alone, Empower Adventures has served over 75,000 guests since 2009. The company’s goal is to help guests overcome fears in order to gain confidence and empower themselves; over the past three years, 10,000 guests have visited the Virginia Empower Adventures location, with only four not continuing to the Tree Top Zip Tour. Training Industry is the most trusted source of information on the business of learning. Serve as an expert resource for learning professionals seeking information about best practices and innovative approaches and create an environment for trust and information sharing among learning professionals, including those in the learning and development function, and experts from companies serving the training industry.
2 Questions TV is hosted by Susan Baroncini-Moe and provides real and timely feedback on business and national news stories.
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