Policy, Training and Cloud-Based Storage Prominent in Protecting Remote Employees
Amr Ibrahim, CEO of ULTATEL, was featured in Small Business Trends, 10 Security Measures You Should Take with Remote Employees.
Amr Ibrahim is a remote workforce consultant and CEO of cloud-based telecom company ULTATEL. Through the years, he has seen many companies struggle with security on multiple levels. He said in a phone interview with Small Business Trends, “When it comes to security, there are a few different angles you can approach it from. You need to be secure in the way you deal with your customers so that you don’t lose those valuable relationships. And then there’s also the more traditional version of security that deals with securing your data from hackers and other threats. Those two areas are different but still very important to a business.”
Some tips for fixing all of those different types of security issues when you have remote or multi-location team members including: establishing policies, showing your team what they need to do, follow the policy and utilize a cloud system to collaborate on written messages and documents to ensure seamless interactions with customers and compliance with policy.
ULTATEL is a leading provider of cloud-based phone system solutions. Through its unified communications platform, companies can have all of their voice, video, fax, SMS and audio conferencing services on one affordable system. ULTATEL Business Clarity, with more than 40 enterprise-grade features, helps companies to operate from a single location or multiple locations seamlessly using desktop phones, softphones or mobile apps. The ULTATEL Contact Center solution satisfies the need for call center features such as advanced Interactive Voice Response (IVR), call queuing, skilled/time-based routing and advanced call analytics. ULTATEL’s vision is to completely change how companies conduct business by delivering the most comprehensive suite of unified cloud-based telephony services which dramatically improve responsiveness, increase productivity, enhance globalization efficiencies, and reduce operating costs so that businesses can most effectively compete both today and in the future. Visit https://www.ULTATEL.com.
Small Business Trends discusses news affecting the small business market and highlights notable awards, events and information concerning entrepreneurs.
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