By Ellen Wulfhorst
Small businesses are very, very focused on running their business and on generating sales and managing their cash flow and doing the things that are really important, especially in these economic times,” Veltre said. “I don’t think quite yet the social media piece of it has proven to be as significant.”
The survey found 42 percent of small businesses have made greater use of their company websites to generate business leads and sales.
Nineteen percent were doing more advertising to attract new customers in the economic downturn, 38 percent said they were doing less and 41 percent were doing the same, it found.
Also, 28 percent were using more email marketing and 25 percent using more online advertising to generate business leads and sales, it found.
The telephone poll was conducted for Citibank Small Business by GFK Roper from August 20-27 of a sample of 500 small business executives across the United States. The margin of error was plus or minus 3.5 percentage points.